FAQ CPH:INDUSTRY

You can find the different accreditations, prices, access and deadlines on this page.

• When will my accreditation be approved?

Once you request an accreditation, our team should come back to you within the next two weeks. You will receive an email saying your accreditation is approved and ready to pay. Please note that your accreditation is only active once the payment has been made.

• Will I receive a receipt/invoice for my accreditation fee? 

Once your application for the accreditation is confirmed, you will be able to pay your accreditation fee. Please visit https://vp.eventival.com/cphdox/cphdox2025 and log in. Under ‘Accreditation’ you can find the link to the payment. Once the payment is done, you will receive a payment receipt.

• Where can I pick up my accreditation?

You can pick up your accreditation at the Festival Centre, Info & Accreditation Desk at Kunsthal Charlottenborg, Nyhavn 2.

Info & Accreditation Desk – Working Hours:

March 19-22, 10:00-18:00
March 23-25, 08:30-19:30
March 26-29, 10:00-16:00
March 30, CLOSED

• Can someone else pick up my accreditation in my name?

Yes, we need your consent and the first name and last name of the person who will be picking up the accreditation.

If you have any questions regarding the accreditation, contact us at accreditations@cphdox.dk.

Festival Center: Kunsthal Charlottenborg, Nyhavn 2

CPH:FORUM 

• Project Presentations: Gamle Scene (The Royal Playhouse and The Old Stage) – August Bournonvilles Passage 8
• Networking Lunches: : Odd Fellow Palæet – Bredgade 28
• One-to-one meetings: Odd Fellow Palæet – Bredgade 28
• Dinner (invitation only): Moltkes Palace, Dronningens Tværgade 2

CPH:ROUGHTCUT

• Project Presentations: Cinemateket, Gothersgade 55
• One-to-one meetings: Odd Fellow Palæet – Bredgade 28

CHANGE

• Project Presentations: Cinemateket, Gothersgade 55
• Roundtable meetings: Odd Fellow Palæet – Bredgade 28

CPH:LAB 

• Project Presentations: Odd Fellow Palæet – Bredgade 28
• One-to-one meetings: Odd Fellow Palæet – Bredgade 28

INTERNATIONAL DELEGATIONS: Odd Fellow Palæet – Bredgade 28

INTRO:DOX: 

• Sunday, 23, March: KKunsthal Charlottenborg, Nyhavn 2
• Monday, 24, March: Odd Fellow Palæet – Bredgade 28

Meeting spaces: 

• All accreditations: Kunsthal Charlottenborg, Nyhavn 2
• CPH:FORUM & CPH:MARKET accreditations only: Odd Fellow Palæet – Bredgade 28

CPH:CONFERENCE: Kunsthal Charlottenborg, Nyhavn 2

If you have any questions, please don’t hesitate to send an email to industry@cphdox.dk.

• CPH:DOX Festival dates: March 19-30, 2025
• CPH:INDUSTR dates: March 23-28, 2025

Please find more information about the schedule here.

• When is the industry schedule going to be released?

You’ll be able to access the full schedule of the industry events in March 2025 here.

If you have any questions, please don’t hesitate to send an email to industry@cphdox.dk.

• When will the guest list be available?

The guest list will be available on February 15th on this page. 

• Why can’t I see the email address or phone number of a guest on the guestlist?

In order to see the contact details, you need to have a valid accreditation and you need to log in on our website in the top right corner. If you still don’t see it, it means that the guest decided not to share their contact details.

• Can I download the guest list?

Yes, you can download the guestlist by clicking on the download button on the top right corner of the page.

• I cannot see my name on the guest list.

Please contact guest@cphdox.dk.

If you have any questions, please don’t hesitate to send an email to guest@cphdox.dk.

• When/how can I buy tickets as an accredited guest?

Tickets for regular screenings and debates will be made available on January 15th. The full schedule will be announced on February 26th.

To benefit from the 20 complementary tickets, you need to log in with your Eventival account in the top right corner (https://cphdox.dk/).

As an accredited guest, you can get up to 20 free tickets for regular screenings and debates.

• How many tickets can I book per screening?

You need a ticket for all screenings/sessions and you can only reserve one ticket for each screening/session. 

• Can I book multiple screenings at the same time?

Booking multiple screenings overlapping in time is not possible. 

• I have a ticket to a film, how early will I be able to enter the cinema to find a seat?

We recommend arriving at least 15 minutes before your scheduled screening. The door will open approximately 30 minutes before showtime, allowing for a thorough cleaning of the cinema in between screenings. 

When going to the screening/session, you can either scan your ticket (received by email) or your accreditation.

• Do film screenings have captions?

All regular screenings have English captions when foreign language.

• How do I cancel my ticket?

If you cannot attend a screening you have booked a ticket for, please cancel your ticket here.

If you have any questions or issues with your tickets please contact tickets@cphdox.dk.

• How can I submit a project to CPH:FORUM 2025?

You can find the rules and regulations here. The submission for CPH:FORUM 2025 is now closed. 

• Who can apply for CPH:FORUM?

CPH:FORUM is CPH:DOX’s international financing and co-production event dedicated to facilitate the development and financing of creative and visually strong film projects with international potential, whether they are features, series or new media projects in the intersection of non-fiction, fiction, visual art, journalism and science. Read more here.

• When is the CPH:FORUM 2025 selection going to be released?

The CPH:FORUM selection will be released on our website at the end of January 2025.

• How much is the submission fee?

The submission fee is 250 DKK (approx. 30 EUR), it can be paid by credit card. Paid fees will not be refunded. The submission fee can be waived for film professionals from countries on the DAC list and from the European low-AV capacity countries in the LCC 2 group (Albania, Bulgaria, Bosnia and Herzegovina, Cyprus, Hungary, Iceland, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Montenegro, North Macedonia, Republic of Serbia, Slovakia and Slovenia). 

• I have several projects, can I apply with more than one?

You are welcome to submit multiple projects. Regarding the selection, there is nothing against having several projects by the same team/production company being selected and it has happened before.  However, it is rarely the case that a director pitches two projects at CPH:FORUM both for the sake of ensuring a broad representation of filmmakers and because of scheduling feasibility.

• I am a director with a project, but I am still looking for a producer. Can I apply too?

It is technically possible to submit without a production company, however, we very rarely select projects without a producer/production company on board, for the reason that we are an international financing forum and a production company is simply needed in order to engage in meaningful talks with the invited decision makers and financiers.

• Does CPH:FORUM provide support towards travel and accommodation for selected projects?

As a general rule, we do not provide travel or accommodation for filmmakers presenting projects at CPH:FORUM. Unlike many other pitching platforms, we do not charge a fee for filmmakers to come and present their projects. We are aware that it is an expense for filmmakers to come and present at the CPH:FORUM and we have a very small budget to assist some pitch teams with travel bursaries which are allocated based on an assessment of which projects are most in need. Additionally, sometimes embassies or other institutions can be helpful and provide travel stipends, and if selected we would be happy to assist you in this process.

• Can I attend the CPH:FORUM dinner?

The CPH:FORUM dinner is only for invited guests. Invitations will be sent in February 2025.

• How can I read more information about the CPH:FORUM Projects?

You can find the selected CPH:FORUM Projects here. The 2025 selection will be announced end of January.

If you have any questions or issues with your tickets please contact forum@cphdox.dk

• When/how can I buy tickets as an accredited guest?

Tickets for CPH:CONFERENCE will be made available to purchase in January. 

To benefit from the complementary tickets, you need to log in with your Eventival account in the top right corner (https://cphdox.dk/).

As an accredited guest, you can get an unlimited number of tickets for CPH:CONFERENCE.

• Who can come to CPH:CONFERENCE?

CPH:CONFERENCE is open to the public, you can buy a ticket here.

• Where can I see the schedule?

The schedule will be announced here in mid-January.

• How many tickets can I book per session?

You need a ticket for sessions and you can only reserve one ticket for each session.

• I have a ticket to a CPH:CONFERENCE session, how early will I be able to enter the room to find a seat?

We recommend arriving at least 15 minutes before your scheduled session. The door will open approximately 30 minutes before showtime. 

When going to the session, you can either scan your ticket (received by email) or your accreditation.

• How do I cancel my ticket?

If you cannot attend a session you have booked a ticket for, please cancel your ticket here.

• Issue with tickets 

If you have any questions or issues with your tickets please contact tickets@cphdox.dk.

• How can I buy tickets as an accredited guest?

To benefit from the complementary tickets, you need to log in with your Eventival account in the top right corner (https://cphdox.dk/).

As an accredited guest, you can get an unlimited number of tickets for INTER:ACTIVE EXHIBITION.

• Who can come to INTER:ACTIVE EXHIBITION?

INTER:ACTIVE EXHIBITION is open to the public, you can buy a ticket here. 

• How many tickets can I book per session?

You need a ticket for sessions and you can only reserve one ticket for each session.

• I have a ticket to a INTER:ACTIVE EXHIBITION session, how early will I be able to enter the room to find a seat?

We recommend arriving at least 15 minutes before your scheduled session. 

When going to the session, you can either scan your ticket (received by email) or your accreditation.

• How do I cancel my ticket?

If you cannot attend a session you have booked a ticket for, please cancel your ticket here.

• Issue with tickets 

If you have any questions or issues with your tickets please contact tickets@cphdox.dk.

• How can I submit a project to CPH:LAB 2025?

You can find the rules and regulations here. The submission for CPH:FORUM 2025 is now closed. 

• Who can apply for CPH:LAB?

CPH:LAB is for filmmakers, artists and creative technologists keen to explore new forms of expression in factual storytelling and to advance new visions of what a documentary can be in a digital age. We encourage emerging artists from different career paths and artistic backgrounds to submit their projects for this opportunity. Read more here.

• How much is the submission fee?

The submission fee is 150 DKK (approx. 30 EUR), it can be paid by credit card. Paid fees will not be refunded. The submission fee can be waived for film professionals from countries on the DAC list and from the European low-AV capacity countries in the LCC 2 group (Albania, Bulgaria, Bosnia and Herzegovina, Cyprus, Hungary, Iceland, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Montenegro, North Macedonia, Republic of Serbia, Slovakia and Slovenia). 

• How can I read more information about the CPH:LAB Projects?

You can find the selected CPH:LAB Projects here. 

If you have any questions or issues with your tickets please contact lab@cphdox.dk.

• When can I access the CPH:MARKET online platform?

The online platform will be open from the first day of CPH:DOX, March 19, 2025 at 8:00 (CET). It will be available until April 30 2025.

• How do I log on?

You can reach the platform through the CPH:MARKET web page. Access is limited to guests with a CPH:MARKET, CPH:FORUM and PRESS. You can log on to the platform, using the same login details as your Eventival profile.

• How can I contact the sales representatives for titles on the CPH:MARKET online platform?

Contact information for the sales representatives of participating titles will be available on the screening pages for each film.

• I cannot find a selected film from the programme on the online platform. Is it in the CPH:MARKET catalogue?

All films invited to the CPH:DOX programme, as well as the films in CPH:ROUGHCUT are invited to be included in the Market, but participation is decided by the rights holder, in line with their distribution strategy.

If you have any issues with your login, please contact market@cphdox.dk.

• Am I eligible to apply for DOX:ACADEMY if I’m not a current student?

Yes, recent graduates are welcome to apply. Please include your study background in your application. If you’re working professionally or on your first feature, consider the CPH:FESTIVAL accreditation or the INTRO:DOX programme instead.

• Can I apply again if I’ve participated before?

Yes, you can apply again, but we may prioritize new participants depending on the number of applicants to give everyone a chance.

• What should I write in my motivation letter?

Tell us about yourself, your interests, experiences, inspiration, and why you want to join DOX:ACADEMY+. Mention any films, art, or other influences that inspire you. Be personal and genuine – please avoid AI-generated applications.

• Can my classmates and I get a group discount?

Yes, gather your classmates and choose a contact person. Email academy@cphdox.dk to inquire about a group discount.

• I didn’t get my first choice of class. What should I do?

Unfortunately, not everyone gets their first-choice class. We’ll try to place you in your second choice and offer a spot on the waiting list for your first choice if it becomes available.

• What happens if I don’t get a spot in a DOX:ACADEMY+ class?

If you don’t get a spot, you’ll receive a DOX:ACADEMY accreditation and we will offer you the chance to join the waiting list for any available spots in the classes.

• Where are the DOX:ACADEMY+ classes held?

The classes will be held within biking distance of the cinemas and festival center. You’ll receive a program with all the details, including schedule and venue information, before the program starts.

If you have any questions or issues with your tickets please contact academy@cphdox.dk.

• If you are having any technical difficulties with Eventival, please contact guest@cphdox.dk.
• If you need to change your name, or biography (max 300 characters including spaces), please contact guest@cphdox.dk.
• If you need to change your company, job title, contacts or picture. Please visit https://vp.eventival.com/cphdox/cphdox2025 and log in. You can change it under ‘Personal Profile’ or ‘My contact information’.

• Public transport

You can use the Metro or bus in the city. From the airport to the city centre, there is a direct metro line M2 dir. Vanløse, from Copenhagen Lufthavn to Kongens Nytorv, which takes 30 minutes.

• Taxis 

Copenhagen do not have Uber nor Lyft in Denmark, but you can use Drivr or Viggo and the Taxi System (Taxa +45 35 35 35 35, or Dantaxi +45 48 48 48 48).

• Bikes 

Copenahgen is a bike friendly city. You can rent bikes at a local shop or on different apps such as Lime or Donkey Republic.

• Phone prefixes and the emergency numbers

Call (+45) 112 for life-threatening emergencies and ask for the police, fire department or ambulance service. Call (+45) 1813 for injuries or sudden illness and speak to a nurse or doctor, or to go to a hospital emergency department. Call (+45) 114 for police, when it is not an emergency. Speak slowly and distinctly.

• What type of electric sockets and plugs are used?

The power output in Denmark is 230V at 50Hz, which means that you need a transformer for your 110/125V appliances. In Copenhagen and Denmark in general, we use Type C, E, F and K plugs. Those are the ones with two round pins.

• What is the currency of Copenhagen?

The Danish krone is the official currency of Denmark.

• We recommend these hotels which are close to the festival centre:

Phoenix Copenhagen

The Square Copenhagen

Copenhagen Strand

Wakeup Copenhagen Borgergade

• Why don’t I have a hotel booking covered by the festival? 

We don´t provide hotel nights to every guest. However, we have a special deal with the Arp-Hansen hotels for our guests; you can use it while booking your accommodation on your own. Please contact guest@cphdox.dk to request the discount code.

For hotels organized by our Guest Department:

• Which hotel will I be staying at? 

As soon as we have assigned you to a hotel, it will be visible on your Eventival Profile under ‘Accomodation’.

• Can I add extra nights to my reservation? 

In case you wish to extend your stay, please contact hotels@cphdox.dk.

• Can I upgrade the hotel room to a 2-person room? 

You can upgrade your room to a 2-person room by contacting hotels@cphdox.dk. Please let us know if you would like to have one double bed or two single beds. You will pay for the upgrade at the hotel front desk upon arrival.

• Can I get a baby crib in my hotel room? 

At Copenhagen Strand a crib is 150 DKK per night. Different hotels may have different rates.

• Can I do an early check-in?

We cannot confirm an early check-in since this is on the hotel’s hands, due to their availability and amount of booking. But we will always try our best to ensure the check-in before it is requested, nevertheless, all of our hotels have a storage room to leave our guest luggage.

If you have any questions or issues with your tickets please contact hotels@cphdox.

Union Kitchen is offering 15% discount when presenting your accreditation. 

• The Union Kitchen – Store Strandstræde 21, 1255 København K

• The Union Kitchen Østerbro – Øster Farimagsgade 16A, 2100 København Ø

• The Union Local Cocktail Bar – Lille Strandstræde 16, 1254 København K

Other restaurants close to industry venues:

• Llama – Lille Kongensgade 14, 1074 København

Llama is a Latin American restaurant, who serves dishes inspired by food from Mexico, Peru, Bolivia, Chile and more.

• Goldfinch – Kongens Nytorv 8, st tv, 1050 Copenhagen K 

A unique and different dining experience with high quality Chinese food.

• Frank – Ny Adelgade 3, 1104 København K

Restaurant Frank offers a tantalizing array of Danish cuisine, blending traditional flavors with modern twists. From delicate seafood starters to expertly prepared meat dishes and innovative plant-based options, each dish showcases the freshest local ingredients.

• Pluto – Borgergade 16, 1300 København

A trendy spot in the middle of Copenhagen Pluto was awarded a Bib Gourmand in the Michelin Guide Nordic Cities, which is given for quality food at reasonable prices.

• ARK – Nørre Farimagsgade 63, 1360 København K

Ark is the first vegan restaurant awarded a Green Michelin Star in the Nordics.

Other drinks close to industry venues

• Ruby Cocktail Bar – Nybrogade 10, 1203 København K

Ruby is an elegant cocktail bar located in the heart of Copenhagen. It offers expertly crafted cocktails in a sophisticated setting, making it ideal for a more upscale drinking experience. 

• Brønnum – August Bournonvilles Passage 1,1055 København K

Located next to Charlottenborg and Stærekassen, Brønnum offers an extensive cocktail menu featuring both classic and innovative creations crafted by skilled bartenders. Brønnum is closed Mondays and Sundays. 

• Tata at Sanders Copenhagen – Tordenskjoldsgade 15, 1055 København K, Denmark

Tata is a sophisticated cocktail bar situated within the Sanders Copenhagen Hotel. It offers a cozy and intimate atmosphere, perfect for enjoying expertly crafted cocktails in a relaxed setting. Just a short walk from Charlottenborg and Stærekassen. @tatacocktailbar

• Blume – Studiestræde 14, 1455 

Blume exudes a laid-back and welcoming atmosphere. Blume is located in the heart of Copenhagen and just a short walk from Dagmar, Grand, Gloria, Dagmar and Pressens Hus.

To find a complete list of Festival and Industry venues accessibility click here.

• Where can I find information on inclusion measures?

You can find our code of conduct here.

• Do accompanying persons with disabilities benefit from free entry?

Accompanying persons can get a free companion ticket. Contact tickets@cphdox.dk with your inquiry.

If you have any questions or issues with your tickets please contact tickets@cphdox.dk.