FAQ CPH:INDUSTRY

You can find the different accreditations, prices, access and deadlines on this page.

• When will my accreditation be approved?

Once you request an accreditation, our team should come back to you within the next two weeks. You will receive an email saying your accreditation is approved and ready to pay. Please note that your accreditation is only active once the payment has been made.

• Will I receive a receipt/invoice for my accreditation fee? 

Once your application for the accreditation is confirmed, you will be able to pay your accreditation fee. Please visit https://vp.eventival.com/cphdox/cphdox2026 and log in. Under ‘Accreditation’ you can find the link to the payment. Once the payment is done, you will receive a payment receipt.

• Where can I pick up my accreditation?

You can pick up your accreditation at the Festival Centre, Info & Accreditation Desk at Kunsthal Charlottenborg, Nyhavn 2.

Info & Accreditation Desk – Working Hours: 

Info Desk – Working Hours

March 11-12    March 13-14      March 15-17       March 18-19       March 20       March 21-22 

10:00-18:00     09:00-19:00        08:30-19:00       10:00-16:00      10:00-14:00       CLOSED*

*Guest Services will still be reachable by email guest@cphdox.dk 

• Can someone else pick up my accreditation in my name?

Yes, we need your consent and the first name and last name of the person who will be picking up the accreditation.

If you have any questions regarding the accreditation, contact us at accreditations@cphdox.dk.

Venue details for each event will be announced closer to the festival.

• CPH:DOX Festival dates: March 11-22, 2026
• CPH:INDUSTRY dates: March 15-20, 2026

Please find more information about the schedule here.

• When is the industry schedule going to be released?

You’ll be able to access the full schedule of the industry events in March 2026 here.

If you have any questions, please don’t hesitate to send an email to industry@cphdox.dk.

• When will the guestlist be available?

The guest list will be available in February 2026 on this page. 

• Why can’t I see the email address of a guest on the guestlist?

In order to see the contact details, you need to have a valid accreditation and you need to log in on our website in the top right corner. If you still don’t see it, it means that the guest decided not to share their contact details.

• Can I download the guestlist?

Yes, you can download the guestlist by clicking on the download button on the top right corner of the page.

• I cannot see my name on the guestlist.

Please, contact guest@cphdox.dk. 

If you have any questions, please don’t hesitate to send an email to guest@cphdox.dk.

• When/how can I buy tickets as an accredited guest?

Tickets for regular screenings and debates will be made available in February 2026. The full schedule will be announced in February 2026.

As an accredited guest, you can get up to 20 free tickets for regular screenings and debates. To benefit from the 20 complementary tickets, you need to log in with your Eventival account in the top right corner (https://cphdox.dk/).

• How many tickets can I book per screening?

You need a ticket for all screenings/sessions and you can only reserve one ticket for each screening/session. 

• Can I book multiple screenings at the same time?

Booking multiple screenings overlapping in time is not possible. 

• I have a ticket to a film, how early will I be able to enter the cinema to find a seat?

We recommend arriving at least 15 minutes before your scheduled screening. The door will open approximately 30 minutes before showtime, allowing for a thorough cleaning of the cinema in between screenings. 

When going to the screening/session, you can either scan your ticket (received by email) or your accreditation.

• Do film screenings have captions?

All regular screenings have English captions when foreign language.

• How do I cancel my ticket?

If you cannot attend a screening you have booked a ticket for, please cancel your ticket here.

If you have any questions or issues with your tickets please contact tickets@cphdox.dk. 

• How can I submit a project to CPH:FORUM 2026?

You can find the rules and regulations here. CPH:FORUM projects for 2026 can be found here. Submission opening dates for CPH:FORUM 2026 will open again in September 2026.

• Who can apply for CPH:FORUM?

CPH:FORUM is CPH:DOX’s international financing and co-production event dedicated to facilitating the development and financing of creative and visually strong film projects with international potential, whether they are features, series or new media projects in the intersection of non-fiction, fiction, visual art, journalism and science. Read more here.

• When is the CPH:FORUM 2026 selection going to be released?

The CPH:FORUM selection can be found here.

• How much is the submission fee?

The submission fee is 250 DKK (approx. 30 EUR), it can be paid by credit card. Paid fees will not be refunded. The submission fee can be waived for film professionals from countries on the DAC list and from the European low-AV capacity countries in the LCC 2 group (Albania, Bulgaria, Bosnia and Herzegovina, Cyprus, Hungary, Iceland, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Montenegro, North Macedonia, Republic of Serbia, Slovakia and Slovenia). 

• I have several projects, can I apply with more than one?

You are welcome to submit multiple projects. Regarding the selection, there is nothing against having several projects by the same team/production company being selected and it has happened before. However, it is rarely the case that a director pitches two projects at CPH:FORUM both for the sake of ensuring a broad representation of filmmakers and because of scheduling feasibility.

• I am a director with a project, but I am still looking for a producer. Can I apply too?

It is technically possible to submit without a production company, however, we very rarely select projects without a producer/production company on board, for the reason that we are an international financing forum and a production company is simply needed in order to engage in meaningful talks with the invited decision makers and financiers.

• Does CPH:FORUM provide support towards travel and accommodation for selected projects?

As a general rule, we do not provide travel or accommodation for filmmakers presenting projects at CPH:FORUM. Unlike many other pitching platforms, we do not charge a fee for filmmakers to come and present their projects. We are aware that it is an expense for filmmakers to come and present at the CPH:FORUM and we have a very small budget to assist some pitch teams with travel bursaries which are allocated based on an assessment of which projects are most in need. Additionally, sometimes embassies or other institutions can be helpful and provide travel stipends, and if selected we would be happy to assist you in this process.

• Can I attend the CPH:FORUM dinner?

The CPH:FORUM dinner is only for invited guests. Invitations will be sent in February 2026.

• How can I read more information about the CPH:FORUM Projects?

You can find the selected CPH:FORUM Projects here. 

If you have any questions or issues please contact forum@cphdox.dk .

• When/how can I buy tickets as an accredited guest?

Tickets for CPH:CONFERENCE will be made available to purchase in February. 

To benefit from the complementary tickets, you need to log in with your Eventival account in the top right corner (https://cphdox.dk/).

As an accredited guest, you can get an unlimited number of tickets for CPH:CONFERENCE.

• Who can come to CPH:CONFERENCE?

CPH:CONFERENCE is open to the public, you can buy a ticket here.

• Where can I see the schedule?

The schedule is available here.

• How many tickets can I book per session?

You need to hold a ticket to attend the conference sessions and you can only reserve one ticket per session.

• I have a ticket to a CPH:CONFERENCE session, how early will I be able to enter the room to find a seat?

We recommend arriving at least 15 minutes before your scheduled session. The door will open approximately 30 minutes before showtime. 

When entering the session, you can either scan your ticket (received by email) or your accreditation.

If you arrive late and your ticket has not been scanned within 5 minutes of the session’s start time, we reserve the right to reassign your seat to another attendee waiting on site in the rush line.

• How do I cancel my ticket?

If you cannot attend a session you have booked a ticket for, please cancel your ticket here.

• Issue with tickets 

If you have any questions or issues with your tickets please contact tickets@cphdox.dk.

If you have any other questions, please don’t hesitate to send an email to conference@cphdox.dk .

• Who can come to CPH:CONFERENCE?

The CPH:DOX SUMMIT is open only to accredited guests. Tickets are free of charge, but require booking beforehand.

• When/how can I reserve tickets as an accredited guest?

The CPH:DOX SUMMIT is hosted as one event, including all sessions. Entrance to the Summit requires booking a free ticket beforehand: remember to log in on the website to get access to reserve your ticket.

Maximum one ticket per accredited guest.

• Where can I see the schedule?

The schedule is available here.

• How can I buy tickets as an accredited guest?

To benefit from the complementary tickets, you need to log in with your Eventival account in the top right corner (https://cphdox.dk/).

As an accredited guest, you can get an unlimited number of tickets for INTER:ACTIVE EXHIBITION.

• Who can come to INTER:ACTIVE EXHIBITION?

INTER:ACTIVE EXHIBITION is open to the public, you can buy a ticket here. 

• How many tickets can I book per session?

You need a ticket for sessions and you can only reserve one ticket for each session.

• I have a ticket to an INTER:ACTIVE EXHIBITION session, how early will I be able to enter the room to find a seat?

We recommend arriving at least 15 minutes before your scheduled session. 

When going to the session, you can either scan your ticket (received by email) or your accreditation.

• How do I cancel my ticket?

If you cannot attend a session you have booked a ticket for, please cancel your ticket here.

• Issue with tickets 

If you have any questions or issues with your tickets please contact tickets@cphdox.dk.

• How can I submit a project to CPH:LAB 2026/2027?

You can find the rules and regulations here. Submission opening dates for CPH:LAB 2026/2027 will be announced soon.

• Who can apply for CPH:LAB?

CPH:LAB is for filmmakers, artists and creative technologists keen to explore new forms of expression in factual storytelling and to advance new visions of what a documentary can be in a digital age. We encourage emerging artists from different career paths and artistic backgrounds to submit their projects for this opportunity. Read more here.

• How much is the submission fee?

The submission fee is 150 DKK (approx. 20 EUR), it can be paid by credit card. Paid fees will not be refunded. The submission fee can be waived for film professionals from countries on the DAC list and from the European low-AV capacity countries in the LCC 2 group (Albania, Bulgaria, Bosnia and Herzegovina, Cyprus, Hungary, Iceland, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Montenegro, North Macedonia, Republic of Serbia, Slovakia and Slovenia). 

• How can I read more information about the CPH:LAB Projects?

You can find the selected CPH:LAB Projects here. 

If you have any questions or issues please contact lab@cphdox.dk.

• When can I access the CPH:MARKET online platform?

The online platform will be open from the first day of CPH:DOX.

• How do I log on?

You can reach the platform through the CPH:MARKET web page. Access is limited to guests with a CPH:MARKET Acquisitions, CPH:FORUM and PRESS accreditation. You can log on to the platform, using ‘login with Eventival’.

• How can I contact the sales representatives for titles on the CPH:MARKET online platform?

Contact information for the sales representatives of participating titles will be available on the screening pages for each film.

• I cannot find a selected film from the programme on the online platform. Is it in the CPH:MARKET catalogue?

All films invited to the CPH:DOX programme, as well as the films in CPH:ROUGHCUT are invited to be included in the Market, but participation is decided by the rights holder, in line with their sales and distribution strategy.

If you have any issues with your login, please contact market@cphdox.dk .

• Am I eligible to apply for DOX:ACADEMY if I’m not a current student?

Yes, recent graduates are welcome to apply. Please include your study background in your application. If you’re working professionally or on your first feature, consider the FESTIVAL accreditation or the INTRO:DOX programme instead.

• Can I apply again if I’ve participated before?

Yes, you can apply again, but we may prioritize new participants depending on the number of applicants to give everyone a chance.

• What should I write in my motivation letter?

Tell us about yourself, your interests, experiences, inspiration, and why you want to join DOX:ACADEMY+. Mention any films, art, or other influences that inspire you. Be personal and genuine – please avoid AI-generated applications.

• Can my classmates and I get a group discount?

Yes, gather your classmates and choose a contact person. Email academy@cphdox.dk to inquire about a group discount.

• I didn’t get my first choice of class. What should I do?

Unfortunately, not everyone gets their first-choice class. We’ll try to place you in your second choice and offer a spot on the waiting list for your first choice if it becomes available.

• What happens if I don’t get a spot in a DOX:ACADEMY+ class?

If you don’t get a spot, you’ll receive a DOX:ACADEMY accreditation and we will offer you the chance to join the waiting list for any available spots in the classes.

• Where are the DOX:ACADEMY+ classes held?

The classes will be held within biking distance of the cinemas and festival center. You’ll receive a program with all the details, including schedule and venue information, before the program starts.

If you have any questions or issues with your tickets please contact academy@cphdox.dk.

• If you are having any technical difficulties with Eventival, please contact guest@cphdox.dk.
• If you need to change your name, or biography (max 300 characters including spaces), please contact guest@cphdox.dk.
• If you need to change your company, job title, contacts or picture. Please visit https://vp.eventival.com/cphdox/cphdox2026 and log in. You can change it under ‘Personal Profile’ or ‘My contact information’.

• Public transport

You can use the Metro or bus in the city. From the airport to the city centre, there is a direct metro line M2 dir. Vanløse, from Copenhagen Lufthavn to Kongens Nytorv, which takes 30 minutes. You can book tickets via the DSB Check In App (also in english).

• Taxis 

Copenhagen does not have Lyft in Denmark, but you can use Uber, Drivr or Viggo and the Taxi System (Taxa +45 35 35 35 35, or Dantaxi +45 48 48 48 48).

• Bikes 

Copenhagen is a bike friendly city. You can rent bikes at a local shop or on different apps such as Lime or Donkey Republic.

• Phone prefixes and the emergency numbers

Call (+45) 112 for life-threatening emergencies and ask for the police, fire department or ambulance service. Call (+45) 1813 for injuries or sudden illness and speak to a nurse or doctor, or to go to a hospital emergency department. Call (+45) 114 for police, when it is not an emergency. Speak slowly and distinctly.

• What type of electric sockets and plugs are used?

The power output in Denmark is 230V at 50Hz, which means that you need a transformer for your 110/125V appliances. In Copenhagen and Denmark in general, we use Type C, E, F and K plugs. Those are the ones with two round pins.

• What is the currency of Copenhagen?

The Danish krone is the official currency of Denmark.

• We recommend these hotels which are close to the festival centre:

Phoenix Copenhagen

The Square Copenhagen

Copenhagen Strand

Wakeup Copenhagen Borgergade

• Why don’t I have a hotel booking covered by the festival? 

We don’t provide hotel nights to every guest. However, we have a special deal with the Arp-Hansen hotels for our guests; you can use it while booking your accommodation on your own. Please contact guest@cphdox.dk to request the discount code.

For hotels organized by our Guest Department:

• Which hotel will I be staying at? 

As soon as we have assigned you to a hotel, it will be visible on your Eventival Profile under ‘Accomodation’.

• Can I add extra nights to my reservation? 

In case you wish to extend your stay, please contact hotels@cphdox.dk.

• Can I upgrade the hotel room to a 2-person room? 

You can upgrade your room to a 2-person room by contacting hotels@cphdox.dk. Please let us know if you would like to have one double bed or two single beds. You will pay for the upgrade at the hotel front desk upon arrival.

• Can I get a baby crib in my hotel room? 

At Copenhagen Strand a crib is 150 DKK per night. Different hotels may have different rates.

• Can I do an early check-in?

We cannot confirm an early check-in since this is on the hotel’s hands, due to their availability and amount of booking. But we will always try our best to ensure the check-in before it is requested, nevertheless, all of our hotels have a storage room to leave our guest luggage.

If you have any questions or issues with your tickets please contact hotels@cphdox.dk

Please find a list of restaurants and cafes offering discounts and special menus for accredited guests for CPH:INDUSTRY 2026 below. Do not forget to bring your badge with you, as you may be required to present it to staff.

• ARK (V) is offering a 25% discount for accredited guests.

Restaurant Ark is the first restaurant in the Nordics to receive a Green Michelin Star – an accolade awarded to restaurants that focus on sustainable gastronomy, and one of only 13 fully plant based restaurants in the world with this distinction. Guests are welcomed into a warm space of sustainable Danish design to enjoy seasonal, often foraged tasting menus, paired with natural/biodynamic wines or seriously good, house-made non-alcoholic concoctions.

Nørre Farimagsgade 63, 1364 Copenhagen

Contact: info@arkcollection.dk or +45 33 30 01 50

• Bistro Central is offering a special menu for accredited guests.

The city’s “Hello Hello corner” where your daily fixes of chill vibes, easy eats, and cold cocktails can be found. At Bistro Central, guests experience great craftmanship, quality ingredients, and genuine love for food.

Ny Østergade 201101 Copenhagen

Contact: +45 70203089 or info@bistrocentral.dk

• Camour is offering a special menu for accredited guests.

Camour brings together the best of Spanish, Italian and French cuisine in a menu where bold, familiar flavours are given simple, contemporary twists. Here, you’ll enjoy elegant, fresh, and incredibly tasty dishes at friendly prices – a refined interpretation of all our favourites. Camour is the ideal choice for everything from intimate dinners, product launches, private celebrations to large events.

Høkerboderne 16B, 1712 Copenhagen

Contact: info@camour.dk or +45 31 18 30 30

• Goldfinch is offering a special menu for accredited guests.

A modern take on Cantonese cuisine, served in a warm and vibrant atmosphere. Behind the kitchen is Will King Smith, who with personality and finesse reinterprets classic dishes such as Crispy Pekin duck and handmade dim sum. Take a seat at the bar with views into the kitchen to experience the energy up close, or settle into the cozy sofas and round tables in the restaurant itself.

Kongens Nytorv 8, 1050 Copenhagen

Contact: +45 3164 6661 or info@goldfinch.dk

• Kinyobi is offering a special menu for accredited guests.

Kinyõbi is dining as sensory escapism. Every detail – from the warmth of the interior to the pulse of its curated playlists – is designed to draw you in. Born from Chef Will King Smith’s vision, Kinyõbi reimagines what modern Japanese dining can be – precise, soulful, and playfully bold. It’s not just a restaurant; it’s a rhythm, a gathering, an escape.

Antonigade 2, 1106 Copenhagen

Contact: +45 4880 6080 or info@kinyobi.dk

• Ravage is offering a special menu for accredited guests.

At Ravage, we love our guests – and our guests’ guests. With views over the lively and iconic Kongens Nytorv, you can enjoy a French-inspired dining experience in an exceptional location. Here, you and your party will find the soul of Paris – both in the bright, high-ceilinged rooms and on the plate.

Kongens Nytorv 16, 1050 Copenhagen

Contact: +45 33325151 or ravage@sovino.dk

• Sommersko is offering a special menu for accredited guests.

A Copenhagen classic where café atmosphere meets brasserie charm. The menu is light, welcoming, and shaped by both share-friendly and green dishes, as well as familiar classics you can never go wrong with. Perfect for both small and large groups, intimate meetings, and festive evenings.

Palægade 61261 Copenhagen

Contact: info@sommersko.dk or +45 7070 2329

• The Union Kitchen City is offering a 15% discount at all locations, including their cocktail bar, for accredited guests.

The Union Kitchen and our cocktail bar The Union Local are modern interpretations of neighbourhood feel, local hangouts. Part restaurant, part bar, part cafe we are a casual neighbourhood eatery with an international atmosphere. An early morning espresso, a lazy lunch, an afternoon cocktail or a relaxed dinner experience are all available in equal measure from dawn till dusk.

Store Strandstræde 21, 1255 Copenhagen or Øster Farimagsgade 16A, 2100 Copenhagen or Vodroffsvej 39, 1900 Frederiksberg or Lille Strandstræde 16, 1254 Copenhagen

Contact: kitchen@theunionkitchen.dk or +45 33 14 54 88

• Zahida (V) is offering a 20% discount to their tasting menus when using the code “DOX” when booking a table.

Located in central Copenhagen, Zahida is a modern Indian-Pakistani restaurant serving bold, vibrant dishes inspired by family recipes and street food culture. Our seasonal menu celebrates the rich flavors of South Asia with a creative Nordic twist — from our signature Butter Chicken to innovative tasting menus made for sharing. At Zahida, we combine warm hospitality, Vegetarian and vegan friendly menus, and allergy-aware options in a stylish setting.

Rømersgade 20. ST., 1362 Copenhagen

Contact: info@zahida.dk or +45 52 24 03 66

• Where can I find information on inclusion measures?

Please find our code of conduct here.

• Do accompanying persons with disabilities benefit from free entry?

All cinemas participating in CPH:DOX offer a companion policy, meaning that a person with a disability who requires assistance can bring a companion free of charge upon presentation of a valid companion card. Companions must be at least 14 years old, as recommended by the Danish Disability Organisations.

If you have purchased a wheelchair-accessible ticket, the companion seat is automatically included. If you have a disability requiring a companion but do not need a wheelchair, we recommend purchasing two tickets and then submitting the Companion Form to receive a refund for the companion ticket.

If you have any questions or issues with your tickets please submit your inquiry to our Contact Form. 

• Are the CPH:INDUSTRY venues accessible?

Please find the accessibility details for all CPH:INDUSTRY venues down below. As not all venues are accessible, we would appreciate being informed of your accessibility needs so that we may ensure the best service upon your arrival. You can send this information via email to tickets@cphdox.dk.

• BRUS is accessible for wheelchair users.

Accessible Floors: All floors at the venue are accessible.

Wheelchair Seating: There is no limited number of wheelchair spaces.

Accessible Restrooms: There are accessible restrooms in the venue (however, please note that the doors are not automatic).

• Cinemateket is accessible for wheelchair users.

Accessible Floors: All floors at the venue are accessible.

Wheelchair Seating: There is a limited number of 1 space for wheelchair users in each room.

Accessible Restrooms: There are accessible restrooms in the venue.

• Gloria Cinema is not accessible for wheelchair users.

Accessible Floors: The floors of the venue are not accessible.

Wheelchair Seating: There are no wheelchair seats in the venue.

Accessible Restrooms: There are no accessible restrooms in the venue.

• Moltke’s Mansion is not entirely accessible for wheelchair users.

Accessible Floors: All floors at the venue are accessible through a service elevator.

Wheelchair Seating: There is a limited number of wheelchair seats for wheelchair users in each room.

Accessible Restrooms: There are no accessible restrooms in the venue.

• Nikolaj Art Gallery is not entirely accessible for wheelchair users.

Accessible Floors: The exhibition space Lower Gallery at the venue is accessible. The second floor is available by elevator, but please note that steps and level differences must be forced to enter the exhibition space.

Wheelchair Seating: There is no limited number of wheelchair spaces in the venue.

Accessible Restrooms: There are no accessible restrooms in the venue.

• Odd Fellow Palace is accessible for wheelchair users.

Accessible Floors: All floors at the venue are accessible (with the exception of the Rose Hall which has five steps).

Wheelchair Seating: There is no limited number of wheelchair spaces in the venue.

Accessible Restrooms: There are accessible restrooms on the ground floor and second floor (button number 4 in the elevators) in the venue.

• Soho House is accessible for wheelchair users.

Accessible Floors: All floors at the venue are accessible.

Wheelchair Seating: There is no limited number of wheelchair spaces in the venue.

Accessible Restrooms: There are accessible restrooms in the venue.

• The Royal Danish Theatre – The Old Stage is not entirely accessible for wheelchair users.

Accessible Floors: All floors at the venue are accessible, with the exception of the Gallery.

Wheelchair Seating: There is a limited number of 2 wheelchair spaces in the venue.

Accessible Restrooms: There is one accessible restroom in the venue, situated in the “stuen” right by the elevator.

At CPH:DOX, we’re committed to creating a sustainable festival experience. In 2025, we obtained a Greener Event Certification from A Greener Future (AGF), a non-profit with the world’s first green event and festival certification.

• What steps have you taken as an organisation, towards creating a sustainable festival experience?

As an organisation, we prioritise sustainability throughout the year. We minimise printing, prioritise digital materials and implement waste sorting and recycling in the festival office. 

Here are some of the procedures we put into practice during the festival: 

– Promoting sustainable travel options

– Calculating our carbon footprint

– Ensuring a 100% vegetarian uniformed catering for all attendees

– Minimising printing and single-use materials

– Creating awareness of the profound impacts of climate change through our programmes

•  What steps can I implement as an accredited guest?

As an accredited guest, there are some steps you can take to help ensure a sustainable festival experience. You can prioritise public transport, walking and biking, and bring your own water bottle.