Do you want to volunteer with us in 2025?
Volunteers have always been an essential part of the success of CPH:DOX. We’re therefore looking for volunteers who are as excited as we are to work flexibly to make CPH:DOX 2025 the best it can be! Our volunteers are in every corner of the festival during the busy days to welcome guests and audiences and to be the ambassadors of CPH:DOX.
If you like documentaries, events, busy days and international teams of people, and are looking for an opportunity to help create a new kind of festival experience, then CPH:DOX is the place for you! Join us in March in Copenhagen and be part of one of the best International Documentary festivals.
We are a big, diverse and fun group of people working hard to make CPH:DOX a great experience for our guests, the people on stage, backstage and everywhere. Depending on your wishes and experience, you can take on various types of tasks before, during, and after the festival. You can read more about the different tasks below.
Please note that we expect each volunteer to take a minimum of 2 shifts.
In exchange, you’ll get
- Film vouchers, which you can use to see films from this year’s programme. The more shifts you take, the more vouchers you receive
- Access to our online festival
- A CPH:DOX tote bag, filled with some great goodies
N.B: You must have a valid Danish work authorization and must be over 18 years old in order to volunteer.
Registration to volunteer with CPH:DOX 2025: HERE!
Job Descriptions
Guest department
Info Desk
At the Info Desk, you will greet guests of the festival, distribute credentials badges, and answer questions. Before your shift, we will of course make sure that you are trained, so you can answer any questions that may arise during the shift.
It is important that you are fluent in English, as you will be communicating with our international guests. Additionally, it is a plus if you speak Danish.
Airport Welcome Team
Small teams of volunteers and members of the Guests Department will greet international guests at the Copenhagen Airport and guide them towards the festival. Members of the Guest department will, of course, provide you with all the necessary information, such as arrival times and names of the guests, before your shift, so you feel properly prepared. These shifts may involve some waiting at the airport.
Events & Hosting
Social Event Host
As a Social Event Host, you will help set up happy hours, parties, coffee breaks, dinners and receptions, welcome guests, check tickets, serve drinks, and/or help clean up events. You may also be asked to help with artist care.
Please note that many of these shifts are in the evening.
Industry
Industry Assistant
In addition to film screenings, another part of CPH:DOX is programming for industry professionals where they meet with their peers, exchange knowledge, build networks and advance their projects. Most of these events are reserved for industry professionals and are not open to the public.
As a volunteer with the Industry Department, you will help host these various events and ensure that they run smoothly. Tasks can include helping set up/clean up events, directing delegates, helping guests find their meetings, scanning accreditation badges, helping keep everything running smoothly.
It is essential that you are service-minded and fluent in English, as you will represent CPH:DOX to participants from the film industry.
Please Note: If you want to volunteer in Industry, you must be able to volunteer a minimum of 3 days between March 23 and March 28, 2025.
Production & Tickets
Production Assistant
As a Production Assistant, you will work closely with CPH:DOXs Production team to build-up the festival center at Kunsthal Charlottenborg.
These shifts occur in the week leading up to the opening of the festival, and for a few days after the festival closes, and may require heavy lifting and physical exertion.
There may also be some Production Assistant roles during the festival to help with setting up technical equipment on stages. Experience with technical equipment may be highly valued, but not mandatory.
Venue Assistant
As a Venue Assistant, you will support the Venue Manager to run film screenings in our main festival venues. You will greet guests, check tickets, and help clean up after screenings. Many of these shifts will include some down time, while events or screenings are underway.
Ticket Sales
As a volunteer with Ticket Sales, you will either sit in the Box Office at Kusthal Charlottenborg and assist guests with purchasing tickets, or take a shift in one of the cinemas where you will sell or scan tickets. A member of the CPH:DOX staff will be with you in the cinema.
INTER:ACTIVE
Inter:Active Exhibition Host
As an Inter:Active Exhibition Host, you will guide guests through the different pieces in the Inter:Active Exhibition, including assisting guests with the VR/AR technologies. It is very helpful if you are able to take multiple shifts as an Inter:Active Host, as you will get to know the different pieces in the exhibition better.
You do not need to have a background in technology to be an Inter:Active Exhibition Host. Members of the team will provide training on the pieces and equipment.
Programme
Programme Assistant
Many screenings also include an event (such as a debate, panel discussion, Q&A, or beer tasting). Programme Assistants help set-up these events, welcome guests, check tickets, prepare and serve drinks and clean up.
Jury Guides
As a Jury Guide, you will be assigned to one of our film juries. Jury Guides support the juries, arranging for meals, guiding them through the city, and ensuring that they have a smooth experience. You will be able to attend film screenings with your jury.
As a Jury Guide, you must be available every day from March 19 to March 29. Since you will be the contact person for your Jury, we expect that you are very familiar with Copenhagen.
If you are interested in serving as a Jury Guide, please email volunteers@cphdox.dk.
Marketing
Programme Distributor
In the weeks before the festival begins, teams of two Programme Distributors will hand out copies of the festival programme in locations around Copenhagen. You will need to bring your own bike (we will provide a Christiana bike for moving the programs).
Terms & Conditions
Welcome on board! Without the enthusiasm of volunteers like you, CPH:DOX would simply not be possible. We’re sure that we will have a great time working together this year, but to avoid any problems along the way, we’ve made a list of our mutual responsibilities:
- As a CPH:DOX volunteer, you are the face of the festival, so please behave accordingly. Make sure that you treat the festival audiences, guests, employees, colleagues and coordinators with the respect they deserve.
- As a volunteer, you will volunteer at least 8 hours. The shift duration varies. Depending on the job, some shifts may also take place prior or after the festival, i.e. general production and preparation. Generally speaking, shifts are from March 19th – March 30th 2025. However, if you are part of the production or marketing team, shifts may be earlier in March.
- Please be on time. We expect that you are ready at the start of your shift. If it’s your first shift please arrive earlier, so we can show you where you can store your things etc.
- The Volunteer Coordinator serves as your contact within the festival organization. Please follow your coordinator’s instructions. Each shift has a Shift supervisor who is the one responsible for your shift, who assigns your tasks, instructs you and organizes breaks.
- Please remember, you are not alone. If you encounter any problems along the way, don’t hesitate to address them with your Volunteer Coordinator or the Shift supervisor.
- The use of alcohol or drugs while you’re on the job is strictly prohibited.
- All volunteers will be given a volunteer T-shirt which you will wear during your shifts.
In the event that volunteers fail to follow the above terms and conditions, CPH:DOX reserves the right to take appropriate measures.